Shipping policy
Shipping Policy
Processing Time All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, processing may take additional time. We will notify you if there are any significant delays.
Presale Orders Some items may be available for presale. Presale orders will be processed and shipped once stock arrives. Estimated ship dates will be communicated at the time of purchase.
Domestic Shipping Rates (United States)
- Standard Shipping — $7.99
- Express Shipping — $15.99
- Free Standard Shipping — on all orders $75 and over
Delivery times vary depending on the shipping method selected at checkout and your location.
Tracking Once your order has shipped, you will receive a confirmation email with your tracking number.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at duckandadog@gmail.com so we can make it right